ABOUT SAFARI

Our policies

Some things you should know

 

  • All drivers must be at least 18 years of age and have a valid driver’s license category B (passenger car, etc.)
  • Passengers have to be at least 12 years of age. Safety is our top priority.
  • Legal guardians must sign for all passengers under 18 years of age.
  • Use of alcohol & drugs is strictly forbidden prior and during any tour.
  • All drivers must read our safety flyer, driving terms and condition form and sign a waiver of responsibility & acceptance that they are fully aware of the risks, conditions and hazards of the proposed activity as a participant.
  • All payment must be finalized prior to the tour.
  • Drivers must bring a credit card along to the tour. They are required to sign a damage deposit form, agreeing to a deposit held in the event of any bike damage.
  • Best price guarantee. We guarantee that you will always get the lowest price when booking at our website. If you find another rate on another website, same tour, same date, same departure. Please send us an email to agencija@una.me and we will match that price.
  • Proper shoes are required. This means no high heels, sandals, flip flops or open toed shoes.
  • We have a 24 hour individual cancellation policy. See below for more detail
  • Groups cancellation policy. See below for more details.
  • Promotional Codes cannot be after a booking has been made. Please check the tour we offer if there is a promotional code and you will have to apply it before making a booking.
  • Reviews & Feedback. We love feedback both negative and positive and every feedback will help us improve our tours for the better.
  • Meeting us on location: Please visit this this link on “How to get ready”. There you will find everything you need to know about how to get to our location. GPS coordinates, Google maps link. We do recommend Google maps. It takes 15 minutes to drive from downtown Kotor or Tivat to our headquarter – Marine Center. Please arrive 15 minutes before departure of your tour.
  • Pregnant women if you are more then 3 months pregnant you cannot participate in our tour due to safety reasons.

 

OUR CANCELLATION POLICY DAY TOURS

 

100% REFUND GUARANTEE – IF CANCELLED WITH AT LEAST 24 HOURS NOTICE.

  • 24 hours notice – Full Refund
  • Less than 24 hours notice – No Refund
  • No shows and cancellations on location –  No Refund

 

GROUP TOURS - 10 PAX OR MORE

 

100% REFUND GUARANTEE – IF CANCELLED WITH AT LEAST 1 MONTH NOTICE.

  • 1 month notice – FULL REFUND
  • 4 weeks to 2 weeks  – 50% REFUND
  • 2 weeks or less –  NO REFUND

 

MULTIDAY TOURS

  • 15 days notice – 90% Refund
  • Less then 7 days – 50 Refund
  • Less then 48 hours – No Refund
  • No shows and cancellations on location –  No Refund

 

If you have any question regarding our policies above, please don't hesitate to contact us at agencija@una.me and lustica@una.me